FAQ's

How Much is Shipping

Shipping is free for any orders over $150 and just $15 for anything under that. 

 

Where do you ship and with who?

We use Australia post for MOST of our crates as they ship to anywhere with a registered address and to PO boxes and parcel lockers. We ship Australia wide 

 

How long will it take to get my crate (or for it to arrive with the recipient)?

We’ll go to crate lengths to get your crate to you ASAP, so we aim to dispatch it within one business day. Delivery times can vary. Check our shipping policy for the most up to date information. Shipping Policy

 

How can a belt be One Size Fits all? 

The belt fits a waist up to 48 inches, although it is fully adjustable. The belt can be made smaller by cutting to size, so you can reduce the length (but not increase it!) more than once. Don’t worry! Every crate that includes a belt also comes with adjustment instructions.

 

Can I add some extras to the pre-curated crates?

Absolutely! Add the crate to your shopping cart, then use the options within the shopping cart to add any extras your crateful recipient may want.

 

How HARD is the hard option when it comes to opening the crate?

It takes a little bit of elbow grease, but not brute force. If you love watching someone struggle to blow out a self-lighting candle and you’re wondering how to take that feeling to the next level, we can up the difficulty rating to “challenging”. Just as long as you’re willing to take responsibility for the safety of your crate-opener!